Smiths 1972 is built to make brand rollouts simpler - from one-off print to full multi-channel delivery. Here are the questions we get asked most.
What do you actually do — are you a printer or an agency?
We’re a solutions partner for brand output — combining creative, digital, promotional, print and signage so you can deliver consistently without juggling multiple suppliers.
If you need a single job done fast, we’ll do it. If you need joined-up delivery across sites, campaigns, teams and deadlines, we’re built for that too.
What types of businesses do you work with?
We work with growing SMEs and established organisations who need dependable delivery — marketing teams, facilities managers, operations leads, property and retail brands, and founders who want the work handled properly.
If you have multiple moving parts (updates, sites, suppliers, brand consistency), you’ll feel the benefit quickly.
Can you handle everything from design to install?
Yes. We can take a project from brief → design → artwork → production → delivery → installation.
- Signage: site surveys, specs, manufacture and fitting
- Print: brochures, stationery, POS, packaging and direct mail
- Promotional: branded clothing, merch and event assets
- Digital: web updates, landing pages and campaign assets
How quickly can you turn work around?
It depends on the spec, but our default is clear, fast and realistic. We’ll confirm deadlines up front, flag dependencies (artwork, approvals, stock), and keep you updated.
If something is urgent, tell us — we’ll offer the quickest viable route without compromising quality.
Do you offer multi-site rollouts and brand consistency?
Yes — that’s one of our strengths. We help keep everything consistent across locations, departments and suppliers.
We can build repeatable templates, control artwork versions, standardise specs, and deliver staged rollouts so every site gets the same quality.
What information do you need to quote accurately?
To avoid surprises, we’ll usually ask for:
- Quantity, size, and where it’s being used (indoor/outdoor)
- Material/finish preferences (or we’ll recommend)
- Artwork status (print-ready, needs adjustment, or needs design)
- Deadline and delivery/installation location(s)
If you’re not sure, that’s fine — send what you have and we’ll guide the spec.
Can you store, pack and deliver ongoing materials for us?
Yes. If you have recurring needs (POS, stationery, brochures, event kits), we can help with stock holding, fulfilment and scheduled delivery so your team isn’t constantly re-ordering from scratch.
Do you help with websites and digital, or only print?
We do digital too — typically websites, landing pages, content, updates, and campaign assets. The advantage is consistency: what you say online matches what customers see in the real world.
How do you handle artwork, approvals and version control?
We keep it simple and safe: clear proofs, clear sign-off, and tidy file management so the right version goes to production.
For repeat work, we can build templates and lock critical brand elements to reduce errors and speed things up.
Can you recommend sustainable options without pushing the cost up?
Yes. We’ll suggest practical improvements such as recycled stocks, smarter quantities, lighter materials, and packaging choices that reduce waste — without forcing premium options where they don’t add value.
Where are you based, and do you deliver?
We’re now based at our countryside studio (Middle Barn, Fairclough Hall Farm, Halls Green, Weston, Hitchin, Hertfordshire). We deliver locally and nationwide depending on the project.
What’s the easiest way to start a project with you?
Send a quick message with what you need, when you need it, and any files you have. If it’s more complex, we’ll suggest a short call to tighten the spec and agree the next steps.